Helped 500+ Students
⭐ Our Refund Policy: Your Satisfaction is Our Priority ⭐
There’s nothing quite like the feeling of giving out excellent assignments at fair prices. We take your satisfaction as a matter of top priority and we strive to meet all your demands through the most outstanding writing services. Nevertheless, we are there for you in case of any big letdown or problem! As such, we kindly ask our esteemed clients to take advantage of this opportunity as per the terms and conditions outlined below. Let us assure you that we will handle all your concerns related to Refund Policy professionally taking them with utmost care.
🔑 Key Points to Note:
The claim must be made formally by means of an email with clear reasons why the refund is being requested. Such indistinct feedback as “I didn’t request for this” or “The writer did not follow my plan” will never do.
Any form of communication conveyed through social media platforms, live chat or any other means shall not qualify as formal request.
However, let’s check out some conditions when you can ask for a refund:
🕰️ Late Orders: When Deadlines Aren’t Met
We appreciate that delivering assignments in time is vital and therefore our main priority. In case of any delay though such rare cases still occur contact our responsive customer support personnel who will solve the problem immediately.
If it is already overdue and the assignment has been rendered worthless, we shall look into the matter critically. If there was no submission made yet on the same task and also the content remains original, we shall give a complete refund or even provide store credits minus any problems.
Please note: This applies only to the deadline you selected while placing the order. Should you hand in your custom essay late and lose marks as a result, we will reimburse an amount equal to some percentage of that deduction right from your total charge. You may be asked to show that marks were subtracted.
⚠️ Important: Refund claims won’t be considered if the submission deadline is less than 48 hours or if you confirmed and received work after we missed the deadline.
🔍 Low Quality: When Standards Aren’t Met
Our pride stems from delivering papers of high quality but sometimes not all standards are met. As such, we offer an option for revision. If we revise and correct all the mistakes, you cannot ask for a refund.
Nevertheless; yet:
In case we completely copied your paper (though we checked with Turnitin), provide us with substantial proof so that either you can have it revised or get a full refund/store credits if revision is not possible due to time constraints.
When the paper quality does not match your expectations. This revision will be done without any charge during twenty days. If, however, after repeating you are still not satisfied with results, our QA team will define the correct amount of refunding.
For drafts-based orders, you must examine their quality assurance and report immediately. Refunds will be issued if final papers fail to address indicated problems which influence its general level.
💸Wrong Charges: Resolving Payment Issues
In case of technical glitches resulting in double or unnecessary additional charges, promptly inform our customer support team with proof of two receipts. Without delay, an extra amount paid shall be reimbursed back fully.
It is common for such matters to arise from payment mechanism failure by the company thus when next they should be directed where you shall have double deductions.
🕴️ Unavailability of Expert (Highly Unlikely)
On the occasion whereby you cannot access an expert to help you after making full payments, we can offer you an opportunity to purchase another assignment of the same cost and then fast track your new order.
❌ Cancellation from Your Side: 24-Hour Window
In case you change your mind concerning an order that has already been made, only a cancellation within 24 hours is allowed. You can proceed with the order if the writer has already started working on it. If canceled within 24 hours, we offer free reshipping/ refunding, or replacing with another paper of the same value.
📝 Desired Grade: Quality, Not Grades Guaranteed
While we assure our papers are high-quality with right formatting styles as well as grammar and structure in place, we cannot guarantee any grade because this will depend on how well you perform throughout your term or semester. Our work will however conform to the highest academic standards.
🚫 Failed Grade: Claim Within 30 Days
The rare occurrence of failure necessitates a claim for repayment in less than 30 days since submission. Forward us his feedback alongside an authentic grades sheet not more than three weeks after receiving our solution.
In this context, we may wish to ascertain the grading sheet and establish whether poor writing or a non-compliant reference solution are responsible for this. We will compensate for any of our shortfalls by offering discounts ranging from 30% to 50%. The final decision rests with the customer support team. No refund shall be given on any request made after thirty days.
⏲️ Refund Proceeding and Finalization Time
When a refund claim is approved, the following usually happens:
Our Quality Assurance team will take at least two days to go through the order comprehensively and provide in-depth feedback.
The approved amount of money that you can get back should be transferred to your account within the next forty eight hours.
We kindly ask for your patience as we conduct thorough investigations before approving refunds so as to maintain transparency and equity.
📝 Note: A complete refund implies that it is 90% of what a client initially paid after deducting 10% of transaction fees and service charges remitted to payment gateway companies.
🚫 Case Scenarios Where Refunds WON’T Be Processed:
When a client has not been in touch frequently with expert writers or learning materials provided were insufficient in relation to the assignment details involved.
If we missed the deadline but sent it anyway after confirming with the customer.
The customer does not follow the correct procedure for a refund as directed by our customer care team.
At Assignment Master, we are always committed to ensuring you’re satisfied and hence try to resolve all genuine concerns fairly and promptly. If there is anything you would like to know more about or need further assistance, our friendly and well-informed customer support staff is only a click away!
Let us continue on this academic journey of excellence together; with your success being our pole star. ✨
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Stanford University
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University of Oxford
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